Your order will ship when we promise it will ship, or the shipping will be free. 

Shipping is available for FREE on all orders over $99.00 that are shipping to the contiguous United States ONLY (Certain Promotional Offers are Excluded from the Free Shipping Offer). UPS Ground & Expedited Shipping options are not free. This is effective as of January 13, 2015 and subject to change at any time.

Processing time is the amount of time (number of business days) required to produce and package your order. The day your order is received is not counted. In addition, weekends and holidays are not counted as business days.

Shipping time is the number of BUSINESS days in transit by UPS, after the package has been picked up our production facility. The day that the package is picked up from our facility is not counted in the number of days.

The sum of processing time and shipping time (in business days) is the total amount of time it will take for your order to arrive. Please plan accordingly.

Please Note:

* Shipping estimates for Specials and UPS Standard are only estimates and are not guaranteed.

* Processing and shipping time for UPS Ground, three-day select, two-day air, and overnight air orders are guaranteed. If we don't ship by the time we say that we'll ship, then your shipping is free. Shipping times are subject to UPS delivery guarantee conditions.

* Please consult our checkout screen and your receipt for the number of business days in production and shipping. You will be provided a delivery date on your receipt that is sent upon order confirmation.

Additional Note: is not responsible for special or consequential damages. Your sole remedy in the event of a delayed order is the rebate of any shipping charges. In any event, and without limitation, we shall never be liable to you for an amount greater than the amount you paid us for a particular order.